Frequently Asked Questions
Everything you need to know about your U.S. Soccer Store order.
How long does shipping take for domestic orders?
Standard shipping within the United States typically takes 3-5 business days. Please allow an additional 2-3 days for orders containing customized jerseys with player names and numbers.
Can I return a customized jersey?
Unfortunately, jerseys that have been personalized with custom names, numbers, or official patches cannot be returned or exchanged unless there is a manufacturing defect.
Are the jerseys sold on this site authentic?
Yes, we only sell 100% authentic merchandise. You can choose between 'Authentic' jerseys, which are the exact versions worn by players on the pitch, and 'Replica' jerseys, which are designed for fan comfort.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
How should I care for my U.S. Soccer apparel?
To preserve the quality of the fabric and printing, we recommend machine washing your gear in cold water, inside out, and hanging it to dry. Avoid using bleach or ironing over graphics.
Do you offer international shipping?
Yes, we ship to soccer fans worldwide. International shipping rates and delivery times vary by destination and will be calculated at checkout.